FAQs
Products
Do I have to build, paint or glue any models?
Do I have to build, paint or glue any models?
We do not sell any model kits or models which require painting or any glue.
Most models in our selection are display-ready straight out of the box. Some may require minor assembly, like attaching propellers or small parts by hand, and XL models need the wings attaching to the fuselage. (No tools or glue needed for this either).
Do you make custom models?
Do you make custom models?
Absolutely! We specialize in crafting custom and bespoke aircraft models for corporate gifting, private operators, and military squadrons.
We can accurately recreate specific tail numbers, custom liveries, and logos. Please note that custom designs require a Minimum Order Quantity (MOQ) depending on the size (ranging from 1 unit for 2XL–4XL exhibition models, to bulk tiers for smaller desktop variants).
Visit our Custom Aircraft Models page to submit a quote request.
Do you offer bulk pricing?
Do you offer bulk pricing?
Yes, we offer bulk pricing on most models in our selection. If you are looking to purchase models from us in bulk, please contact our sales team at: sales@airmodels.net for a quote.
Please be sure to include details of the model(s) you are interested in, the quantities and also your delivery country.
Orders
Can I cancel my order?
Can I cancel my order?
Yes, we can cancel and refund orders as long as they have not been processed or dispatched.
To ensure this, please email us right away with your cancellation request at: support@airmodels.net
Please note for cancellations, we reserve the right to deduct a 5% fee for non-refundable payment processing fees.
Other
Buying a gift for an enthusiast and unsure what to choose?
Buying a gift for an enthusiast and unsure what to choose?
If you are shopping for an "AvGeek" or frequent flyer, you can never go wrong with iconic commercial airliners like the Boeing 747 or Airbus A380 in flagship liveries (like Emirates, British Airways, or Lufthansa).
For history buffs or military veterans, legendary fighters like the SR-71 Blackbird, Supermarine Spitfire, or F-22 Raptor are highly sought-after top sellers.
